The Senate has warned that it may summon the Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani, alongside telecommunications operators over persistent poor network services and alleged unjustified deductions from subscribers’ airtime and data balances.
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The warning followed the adoption of a motion during plenary highlighting the financial losses Nigerians incur daily due to failed calls, dropped connections, slow internet speeds, and unexplained billing disruptions.
Presiding over the session, the President of the Senate, Senator Godswill Akpabio, stated that the Senate Committee on Communications would first engage the Nigerian Communications Commission (NCC) to demand clear explanations regarding the widespread consumer complaints.
However, Akpabio warned that failure by the regulator to provide satisfactory answers would compel the upper legislative chamber to summon the minister, the Executive Vice-Chairman of the NCC, and chief executives of major telecommunications companies for a formal legislative inquiry.
The Senate President attributed a significant portion of the avoidable losses suffered by mobile subscribers to inadequate regulatory oversight, insisting that lawmakers would take decisive legislative action if measurable improvements in service quality and consumer protection are not recorded promptly.
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