MTN Announces Alternative Chanels After Bank Disconnection

The Mobile Telephone Network (MTN) has provided an alternative channels to subscribers and customers to recharge their lines after some commercial banks disconnected it services.

DAILY GIST had reported how some Nigerian banks disconnected the network service providers from banking channels including the Unstructured Supplementary Service Data (USSD) and banking apps. Customers were also unable to do banking transactions on MTN lines through USSD.

However, on Saturday the alternative channels provided by MTN include payment solutions platforms such as Flutterwave, Jumia Pay, OPay, Kuda, Carbon and BillsnPay.

MTN in a statement released by its Senior Manager, External Relations, Funso Aina, also said customers could recharge airtime by dialing *904# and *606#.

MTN has 77.35 million subscribers, according to latest industry statistics from the Nigerian Communications Commission.

The telco had reduced the banks’ commission from an average of 3.5 per cent to 2.5 per cent which predicated the actions of the banks. The banks had written MTN to revert to the old commission, otherwise, they would block MTN airtime in all their channels.

The banks, except Zenith Bank which was connected directly to MTN, subsequently blocked MTN from their banking channels, leaving many MTN subscribers frustrated as they were unable to recharge airtime via USSD amid the Easter celebrations.

Minister of Communications and Digital Economy, Isa Pantami, had said the matter would be resolved. “We have reached an advance stage of resolving the issues, for the services to be restored to our citizens,” he had said.

But in the statement on Saturday, MTN said, “It will interest you to note that for the benefit of our customers who have been greatly inconvenienced by the service suspension, we now have alternative channels of accessing MTN services electronically.

“Below is the list and links to access the various alternative platforms: “MTN On Demand is on *904# and also via https://mtnondemand.flutterwave.com;

“Barter By Flutterwave (app);

“Jumia Pay (app);

“OPay (app);

“MTN Xtratime airtime loans (*606#);

“Carbon (app);

“Kuda (app);

“BillsnPay (app and web);

“myMTN Web

“Momo agent *223#

“The Apps can be downloaded from the Playstore and the Appstore.”

Culled from DAILY GIST

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