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Telecom subscribers lament over character of mobile Operators

Nigerian telecommunications subscribers have lamented the failure of Mobile Network Operators, MNOs, in Nigeria to compensate them with bonuses and gifts to mark this year’s festive celebration despite massive profits declaration.

According to report MTN Nigeria, Airtel, 9Mobile and Glo did not extend season compliment gifts to the over 212.3 million active users in Nigeria as of the time of filing this report.

Executive Vice Chairman of the Nigerian Communications Commission, NCC, Prof Umar Danbatta announced in early December that active telecom subscribers in Nigeria have grown from 400,000 in 2000 to 212.2 million in 2022.
According to him, the growth represents a teledensity of 111 per cent, while basic internet subscriptions grew from zero to 152.7 million.

Key to what the EVC said was that the sector contributed over 70 billion dollar to Nigeria’s gross domestic product, GDP.
Danbatta, speaking at a stakeholders’ meeting in November 2022, made this disclosure.

The apex telecom regulator in Nigeria, NCC, stated in its 2020 Subscribers/Network Data report indicating that four major telecoms in Nigeria, MTN Nigeria, Airtel Nigeria, Glo Mobile, 9Mobile, Internet Service Providers (ISPs), and other telecoms operators made revenue of 2.88 trillion naira in 2020, up from 2.516 trillion naira recorded in 2019.
In recent data, MTN Nigeria achieved an N269 billion gain in the first nine months of 2022.

Similarly, 9Mobile, Airtel and Glo made gains in the period under review.

But, despite all the reported profits by the Mobile Network Operators, they did not see it necessary to appreciate their customers from whom such a feat has been attained.
Reacting to the development in the Executive Secretary of the Association of Telecommunications Companies of Nigeria, ATCON, Ajibola Olude, said the MNOs may still have such plans in the pipeline to reward their customers before this year winds down.

He explained that it would be unreasonable to conclude that the MNOs failed to reward their customers.

He suggested that telecom companies may have a plan to reward customers by the first week of 2023. Daily post



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